Foundation Builder Track – Service Agreement
By submitting your payment, you (“Client”) agree to the following terms and conditions for enrollment in the Foundation Builder Track inside the Assisted Living Launch Lab (“Program”) offered by Assisted Living Investing LLC (“Company”).
1. Program Access & Duration
Enrollment includes access to the Foundation Builder Track for an initial 12-month term.
The Program may include, but is not limited to:
- The Foundation Builder curriculum
- The complete Launchpad Bundle curriculum
- Tools, templates, calculators, guides, and guided exercises
- Private community access for support and feedback
- Group coaching calls and/or live trainings
- Bonus resources, trainings, and other supporting materials
- Access to current and future resources made available to members at the Company’s discretion
This is an ongoing membership-style program. Access to Program materials, coaching calls, community, and related resources is provided during the Client’s active membership term and is contingent upon the Client remaining in good standing, including timely payment of all amounts due.
The Company reserves the right to make changes, updates, improvements, additions, or substitutions to the Program, curriculum, coaching format, call schedule, community platform, bonuses, or resources in order to improve the member experience and better serve participants. These changes do not void this Agreement or release the Client from any payment obligations.
2. Image & Likeness Release
Program sessions, including coaching calls, trainings, community interactions, testimonials, comments, written feedback, and other participation, may be recorded, captured, or saved.
By participating, Client grants the Company permission to use Client’s name, image, likeness, voice, comments, screenshots, statements, feedback, testimonials, and results for educational, training, promotional, and marketing purposes, including but not limited to replays, internal training, future program content, sales pages, emails, social media, and other promotional materials.
Client understands that participation in live calls, trainings, and community discussions may be visible to other Program members.
3. Investment Options
Clients may choose from the following investment options:
Pay in Full: $5,000 for 12 months of access, paid as one annual payment.
Payment Plan: $500 per month for 12 months, for a total investment of $6,000.
By enrolling in the Program, Client agrees to the payment option selected at checkout.
If Client selects the monthly payment plan, Client understands and agrees that this is a 12-month agreement and that all 12 monthly payments are due, regardless of Program usage, participation, attendance, or completion.
If Client selects the annual payment option, Client understands and agrees that the annual payment provides access for the 12-month term and is non-refundable except as specifically stated in the refund policy below.
4. Renewal and Ongoing Payments
This is an ongoing membership program.
At the end of the initial 12-month term, Client’s membership will automatically renew based on the payment cadence selected at enrollment unless Client cancels before the renewal date.
If Client selected annual billing, Client authorizes the Company to charge the annual membership renewal amount according to the then-current renewal terms unless Client cancels before the renewal date.
If Client selected monthly billing, Client authorizes the Company to continue charging monthly membership payments according to the selected billing cadence unless Client cancels after completing the initial 12-month agreement.
By enrolling, Client authorizes the Company and its payment processor to charge the payment method on file for all payments due under the selected payment option, including future monthly or annual renewal payments, unless properly cancelled under this Agreement.
5. Cancellation Policy
Client may cancel future renewal payments by providing written notice to the Company before the next renewal or billing period.
Cancellation does not relieve Client of the obligation to complete the initial 12-month payment commitment.
For monthly payment plan Clients, cancellation during the initial 12-month term does not cancel the remaining payments owed under the 12-month agreement. Client remains responsible for all scheduled payments through the end of the initial term.
For annual payment Clients, cancellation prevents future annual renewals but does not create a refund for the current term.
Upon cancellation, Client’s access will continue through the end of the paid membership term unless access is terminated earlier due to default, violation of community rules, or other cause under this Agreement.
6. Refund Policy
The Program includes a 14-day refund period from the date of initial purchase.
To be eligible for a refund, Client must:
- Submit a written refund request within 14 days of purchase
- Have participated in the Program, including attending at least one coaching call, training, or submitting a meaningful question or request for feedback inside the Program or community
After the 14-day refund period, all payments are non-refundable.
This includes, but is not limited to, lack of participation, failure to use the Program, missed calls, change in personal circumstances, change in business direction, financial hardship, or dissatisfaction after the refund period has expired.
For Clients on the monthly payment plan, the refund policy applies only to payments made during the first 14 days after enrollment. After that period, Client remains responsible for completing all payments under the 12-month agreement.
No refunds will be provided if Client is removed from the Program for cause, including violation of community rules, inappropriate conduct, abuse, harassment, misuse of Program materials, payment default, or any other breach of this Agreement.
7. Default, Failed Payments & Loss of Access
Client is responsible for ensuring that payment information remains current and that all payments are made on time.
If a payment fails, is declined, disputed, charged back, or is otherwise not completed on time:
- Client’s access to Program content, courses, coaching calls, live trainings, community, templates, tools, and related resources may be suspended or revoked
- Client may lose access to all Program materials until the account is brought current
- The Company may attempt to reprocess the payment method on file
- Outstanding balances will remain due and payable
- No refunds will be issued for payments previously made
- Continued failure to pay may result in termination from the Program
Suspension or termination of access due to failed payment does not cancel Client’s payment obligation under the selected payment option. If Client enrolled in the monthly payment plan, all remaining payments under the 12-month agreement remain due.
The Company reserves the right to refer unpaid balances to collections or pursue any other lawful remedy available.
8. Community Rules & Member Conduct
Client agrees to participate in the Program and community in a respectful, professional, and constructive manner.
Client agrees not to:
- Harass, threaten, demean, or abuse other members, coaches, Company representatives, or guests
- Share confidential information from other members outside of the Program
- Spam, solicit, or promote unrelated products, services, offers, or opportunities inside the community without permission
- Share, sell, reproduce, distribute, or misuse Program materials
- Disrupt coaching calls, trainings, community discussions, or the overall member experience
- Engage in behavior that the Company determines, in its sole discretion, is harmful to the Program, community, Company, or other members
The Company reserves the right to remove Client from the Program, coaching calls, community, or any related platform for violating community rules or engaging in conduct that the Company determines is inappropriate, disruptive, unethical, harmful, or inconsistent with the purpose of the Program.
If Client is removed for cause, Client will not receive a refund, and any remaining payment obligations under the selected payment option will remain due.
9. Intellectual Property
All Program materials, including but not limited to videos, trainings, templates, calculators, guides, worksheets, frameworks, call recordings, written content, community posts, and resources, are the intellectual property of the Company or its licensors.
Client receives a limited, non-transferable license to access and use the Program materials for Client’s own personal and business education during the active membership term.
Client may not copy, reproduce, resell, distribute, share, teach, publish, upload, or otherwise make Program materials available to any third party without written permission from the Company.
10. No Guarantees
Client understands that the Program is educational and coaching-based in nature.
The Company does not guarantee that Client will start an assisted living business, obtain funding, purchase a property, receive licensing approval, generate revenue, earn profit, or achieve any specific financial or business result.
Client understands that results vary based on many factors, including but not limited to Client’s effort, execution, market, finances, experience, decision-making, local regulations, and other circumstances outside the Company’s control.
This is not a “done-for-you” program. Client is responsible for implementing the information, completing the work, making business decisions, seeking appropriate professional advice, and taking action.
11. Professional Advice Disclaimer
The Program may include education and coaching related to assisted living, business planning, market research, underwriting, operations, funding, and related topics.
Client understands that the Company is not providing legal, tax, financial, accounting, lending, investment, medical, or regulatory advice.
Client is responsible for consulting with qualified professionals, including attorneys, accountants, lenders, consultants, licensing specialists, and other advisors as needed before making business, financial, legal, or operational decisions.
12. Acknowledgment
By completing enrollment, Client confirms that Client:
- Has reviewed and understands the Program scope, payment terms, refund policy, and 12-month commitment
- Understands this is a legally binding agreement based on the selected payment option
- Understands that the monthly payment plan is a 12-month agreement totaling $6,000
- Understands that annual payment is $5,000 for 12 months of access
- Authorizes ongoing monthly or annual payments based on the selected billing option
- Understands that the Program may renew based on the selected payment cadence unless properly cancelled
- Understands that access may be suspended or revoked if payments fail or if Client violates Program or community rules
- Understands that no refunds are provided after the refund period or if Client is removed for cause
- Understands this is not a “done-for-you” program and requires Client participation, implementation, and execution
- Acknowledges that results will vary and are not guaranteed
Assisted Living Investing LLC
Brandon Gustafson, Founder